FAQs

Our products generally ship within 7-10 business days. However, if products are in high demand, it can take up to 2-3 weeks before the product is received.

We take our customers' security very seriously. Rest assured, no personal information will ever be shared. All payment information is backed by some of the industry's best fraud protection.

Yes.

If you received an item that is damaged or faulty we will happily replace the item at no additional cost to you. Please contact us within 48 hours after receiving your order.

We can only offer you replacements at no additional cost if it falls under the criteria below:

  • Items are faulty – damaged/broken or soiled upon arrival
  • Packages that are lost in transit

Note: We will not be held liable for any lost or misrouted packages. Please ensure all the information you provided is correct before submitting your order to prevent losses in the mail or other mishaps from happening.

Returns

Items may be returned or exchanged within 30 days after the purchase was shipped if in original condition with its packaging. 

Our quality assurance team will inspect your shipment before we can process a refund. If everything looks good, we will credit your original payment method, excluding delivery charges, within three weeks of receiving your return.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs paid when you placed the order are non-refundable.

To request a return send an email to: contact@trendziostore.com

Yes. We ship worldwide.

 Once shipped, your order will arrive within the following shipping time:

 Country & Avg. Shipping Time

  • United States (1-2 Weeks)
  • Canada (1-2 Weeks)
  • Europe & Australia (2-4 Weeks)
  • Rest of World (2-4 Weeks)

You’ll receive an email confirmation once your order has shipped. Feel free to email us to check on your order status. We're happy to help.


Do You Have Any Question?

If you do not find the answer to your question in our FAQ, you can send us a message by filling out the form below.